It’s completely normal to have questions before starting therapy. Whether you’re considering counseling for anxiety, depression, trauma, or relationship challenges, you may be wondering what to expect and how the process works. Below are answers to some of the most common questions to help you feel more comfortable getting started.
At Restorative Healing Counseling & Psychotherapy, we take a personalized approach to care. As a group practice, we focus on matching you with a therapist who fits your needs, personality, and what you’re going through. We prioritize being responsive, organized, and supportive so you feel understood from the very beginning.
We work with individuals and couples experiencing anxiety, depression, trauma, and relationship challenges. Many clients come in feeling overwhelmed, stuck, or unsure of what’s really going on. We help you understand what you’re experiencing and work toward meaningful, lasting change.
Yes. We offer a 15-minute complimentary consultation so you can ask questions, share what’s bringing you in, and get a sense of whether our practice feels like the right fit for you. Reach out today to schedule your complimentary consultation.
We offer both in-person therapy at our Lake Zurich office and online therapy throughout Illinois. This allows you to choose the option that feels most comfortable and convenient for you.
We don’t take a one-size-fits-all approach to therapy. Each of our therapists uses a range of evidence-based approaches, including CBT, psychodynamic therapy, attachent-based, Internal Family Systems (IFS), and mindfulness-based techniques. Your therapist will tailor their approach based on your needs and goals.
We are in-network with:
- BlueCross BlueShield PPO
- United Healthcare/Optum
- Cigna
- Aetna
BCBS Advocate HMO
If you have an out-of-network plan, you may still be eligible for reimbursement. Our billing department can help verify your benefits and explain what your plan may cover.
We will bill in-network insurance companies directly. You are responsible for any deductible, co-pay, or co-insurance at the time of service. Please note that we are unable to accept Medicaid and Medicare plans.
If you are not using insurance, our fees are $200 for the initial session and $175 per session thereafter. We accept cash, check, Mastercard, Visa, Discover, and Health Savings Accounts.
Our office is located at 444 S. Rand Rd., Suite 300, Lake Zurich, Illinois. We also offer online therapy sessions throughout the state of Illinois.
You can complete the contact form on our website or call us at (847) 492-2121. We will get back to you within one business day and help schedule your first appointment.
The first session works a bit differently than the rest. Prior to your first session, you’ll start by completing some initial paperwork. During the session, we’ll talk about what brought you in and begin to understand your history and current concerns. You’re never expected to share more than you’re ready for—we move at your pace.
Everyone’s starting point is different, and we move at a pace that feels right for you. For most people, meeting once a week is typically recommended, as it allows for consistency and steady progress.
Therapy is your time to focus on yourself, and sessions can feel different depending on what you’re working through. Some may feel challenging, while others feel relieving or even joyful. Together, we take it one step at a time.
No. Therapy is not meant to last forever. Our goal is to help you gain insight, develop tools, and feel more confident navigating your life on your own. The length of therapy depends on your needs, and we’ll check in regularly to make sure it continues to feel helpful and meaningful.
Not at all. Therapy is a judgment-free space. There are no rules about what you’re allowed to talk about, and you’re always in control of what you choose to share.